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SHIPPING & RETURNS

SHIPPING POLICY

Inspired by the beauty and purity of the Cattleya Orchid, Catalaya Soaps embodies the essence of nature's finest ingredients and the elegance of handcrafted artistry. Our shipping policy reflects our commitment to ensuring your products are delivered with care and efficiency. We strive to provide transparent information about our shipping methods, packaging, and associated costs, aiming to build trust and loyalty among our valued customers.
 
At Catalaya Soaps, we believe in the importance of delivering exceptional service, starting from the moment you place your order. We are dedicated to providing a seamless shipping experience, and we aim to keep you informed every step of the way. Our shipping policy is designed to prioritize your satisfaction and peace of mind.

RETURN & EXCHANGE POLICY

Catalaya Soaps understands the significance of your satisfaction with our products. Our return and exchange policy is crafted to ensure that you have the confidence to make a purchase, knowing that you are supported. Due to the natural essence of every product, there are no refunds. We prioritize transparency and simplicity in our processes, aiming to build trust and reassure our customers that they can shop with complete confidence.
 
Our commitment to your satisfaction extends to our return and exchange policy. We are dedicated to providing a smooth and hassle-free experience, and we strive to keep you informed at every stage. Catalaya Soaps aims to exceed your expectations, starting from the moment you consider our products to the post-purchase support we offer.

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